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Tobacconist University
Terms of Use

Terms of Use

Underage Policy

We do not sell any tobacco products directly to consumers. This website is not intended to be viewed by anyone under the legal minimum purchase age in your state. If you are not of legal purchasing age, please do not use this website.

Credit Card Policy

We process Visa, MasterCard, American Express, and Discover credit cards. We utilize AVS (Address Verification Service) on all orders received and verify both the billing address and zip code. If either the billing address or zip code do not match, we will attempt to verify the correct address via email and/or phone. If we do not receive a response in a timely fashion, we reserve the right to cancel the order without further notice as protection for ourselves and the credit card holder.

Returns/Exchanges

Tobacconist University, LLC guarantees your complete satisfaction on every product it sells and want you, the retailer and end consumer, to be happy with your purchase(s). Should you find that something is not to your satisfaction, we ask that you call us and we will make the proper arrangements to remedy the situation. We will gladly refund an merchandise in its original packaging within 14 days of purchase. If you need to return an item, please send it INSURED via FedEx, UPS, or parcel post to our mailing address of: Tobacconist University, ATTN: Product Returns, PO BOX 68, Hopewell, NJ 08525. Please notify us PRIOR to returning any item(s). For damaged merchandise, please retain all packaging material and contact us immediately via phone at (609) 651-2311.

Privacy Policy

Tobacconist University, LLC takes your privacy very seriously. When you give us your information including, but not limited to, name, telephone number, email, and mailing address, we do not share it with any third-party entities for marketing purposes. We use your information to communicate with you regarding financial transactions, news, and other updates specifically related to Tobacconist University, LLC and its programs. If we send you an email, you will be given the opportunity to decline receiving similar emails in the future.

Security

Tobacconist University, LLC protects all information by using a secure server. This means that your credit card number and address are encrypted so that it cannot be read as your information travels via the Internet. We have made it a priority to keep your information and shopping experience safe.

E-mail: info@tobacconistuniversity.org


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